Questions, answered

Yes. Posting requests, receiving quotes and booking are free for shippers. Forwarders pay a small fee to access requests, which is how Sokan is funded.

Verified forwarders who handle your transport mode and lane see the route and cargo summary. Your name, company and contact details are only revealed to forwarders who unlock the request.

Requests are sent to matching forwarders the moment you publish. Most shippers receive their first quotes within a few hours.

No. You can compare quotes, ask questions and decide not to book. Unused requests simply expire.

Quotes are itemised and include a validity date. Final pricing can depend on exact cargo details and carrier rates — always confirm inclusions with the forwarder before shipping.

Anything legal: general cargo, dangerous goods, temperature-controlled, oversized and project cargo, vehicles and more, by sea, air, road, rail or courier.

Sokan is prepaid. You top up a wallet and pay a small fee when you unlock a request's full details, and another when you submit a quote. Every plan includes free unlocks and quotes each month.

Full shipment details — exact addresses, packing list, notes and attachments — plus the customer's name and contact details.

Yes. You receive requests only for the transport modes you offer and, optionally, only for the countries you cover.

Complete your company profile and licence details. Our team reviews every forwarder before activation and awards the verified badge after checking your documents.

Any time from your wallet. Upgrades take effect immediately; the monthly fee is charged from your wallet.